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“Rasmus Hougaard and The Potential Project have cleverly combined two hot top-
ics in today’s work life: mindfulness and working more effectively. You can find
thousands of useful books on both topics, but Rasmus has gone one step further.
Putting together a great variety of work techniques with mindfulness creates an
extremely powerful toolset for any professional who not only wants more from him/
herself, but is also interested in own self ’s wellbeing.”
—Jouni Torunen, HR Director, Nokia
“One Second Ahead is a major contribution to bringing not only more sanity and
mindfulness at the work place but also a more caring and open-minded attitude in
all walks of life. Highly recommended.”
—Matthieu Ricard, humanitarian and Buddhist monk,
author of Altruism: How Compassion Can Change
Your Life and the World.
“In One Second Ahead Rasmus Hougaard ingeniously applies time-tested ancient
methods of mental training to practical day-to-day circumstances that are regularly
encountered in the business world. This book is bound to be of much practical ben-
efit to all those who seek a more satisfying, creative, and fulfilling way of life within their professional and personal relationships.”
—B. Alan Wallace, Ph.D. Author of bestseller
The Attention Revolution and President,
Santa Barbara Institute for Consciousness Studies
“Like many other busy professionals we at Herbert Smith Freehills face the same
demands of long working hours, increasing commercial complexity, and competing
distractions for our attention and for our effort. To be a globally elite law firm, we
need to be focused, crystal clear in our thinking and highly effective. This book
distils the essence of the Potential Project’s mindfulness program. If you put into
action what you learn here, particularly the daily practice, then I am sure you will
gain a greater sense of who you are, and a sense of calm and perspective that will
enable you to be the best person you can be at work and at home.”
—Murray Paterson, Head of Capability Development,
Herbert Smith Freehills, Australia
“A mindful organization is an organization where our leaders and employees do
the right things—not just things. Through the program behind this book, we have
gradually become a mindful organization”
—Former CIO, Carlsberg, Kenneth Egelund Schmidt
“Rasmus Hougard, Jacqueline Carter and Gillian Coutts have skillfully woven an
elegant set of mindfulness tools and strategies that any professional can implement.
This is a fantastic foundation for a more mindful workplace and life.”
—Jeremy Hunter, PhD, Associate Professor of Practice
Peter F. Drucker and Masatoshi Ito Graduate
School of Management
“In our organization we have implemented the program of mindfulness and after completing the program the stress level have decreased significantly and our employees are more focused. But the techniques outlined in One Second Ahead are not just for work situations, they are also highly valuable in all kind of scenario—both professional and private. The book will give you better and more mindful interactions
with everyone you meet.”
—Hans Brobäck, Human Resources Director, Roche
“Since undertaking mindfulness training, I have been pleasantly surprised by the
positive impact the training has had on my creativity. By choosing to focus on only
one task at a time, I engage in more useful conversations with my colleagues and
have also found that my enhanced concentration has significantly improved my
overall creative output.”
—Nick Foley, President SE Asia Pacific & Japan, Landor
“The pace and complexity in today’s organizations affects all co-workers and lead-
ers in all aspects. Especially when the boundaries between work and “life” becomes
more and more interlinked. The decision to use CBMT as a tool in order to decrease
stress levels in our organization turned out to be a real game changer for our co-
workers. I can highly recommend this book because it captures all the benefits with
working with CBMT in all kinds of organizations. The tone of voice is fact-driven
and combines real examples from organizations backed up with theories and scien-
tific studies.”
—Henrik Scheutz, Function Manager HR Service Centre,
IKEA AB
One Second Ahead
Enhance Your Performance at
Work with Mindfulness
Rasmus Hougaard
Jacqueline Carter
Gillian Coutts
ONE SECOND AHEAD
Copyright © Rasmus Hougaard, Jacqueline Carter, and Gillian Coutts 2016
Softcover reprint of the hardcover 1st edition 2016 978-1-137-55190-0
All rights reserved. No reproduction, copy or transmission of this
publication may be made without written permission. No portion of this
publication may be reproduced, copied or transmitted save with written
permission. In accordance with the provisions of the Copyright, Designs
and Patents Act 1988, or under the terms of any licence permitting limited
copying issued by the Copyright Licensing Agency, Saffron House, 6-10
Kirby Street, London EC1N 8TS.
Any person who does any unauthorized act in relation to this publication
may be liable to criminal prosecution and civil claims for damages.
First published 2016 by
PALGRAVE MACMILLAN
The authors have asserted their rights to be identified as the authors of
this work in accordance with the Copyright, Designs and Patents Act 1988.
Palgrave Macmillan in the UK is an imprint of Macmillan Publishers
Limited, registered in England, company number 785998, of Houndmills,
Basingstoke, Hampshire, RG21 6XS.
Palgrave Macmillan in the US is a division of Nature America, Inc., One
New York Plaza, Suite 4500, New York, NY 10004-1562.
Palgrave Macmillan is the global academic imprint of the above companies
and has companies and representatives throughout the world.
ISBN 978-1-349-56804-8 ISBN 978-1-137-55192-4 (eBook)
DOI 10.1057/9781137551924
Distribution in the UK, Europe and the rest of the world is by Palgrave
Macmillan®, a division of Macmillan Publishers Limited, registered in
England, company number 785998, of Houndmills, Basingstoke, Hampshire
RG21 6XS.
Library of Congress Cataloging-in-Publication Data
Hougaard, Rasmus.
One second ahead : enhance your performance at work with
mindfulness / Rasmus Hougaard, Jacqueline Carter, Gillian Coutts.
pages
cm
Includes bibliographical references and index.
1. Mental efficiency. 2. Performance—Psychological aspects.
3. Work—Psychological aspects. I. Coutts, Gillian. II. Title.
BF632.H69 2015
158.7—dc23 2015019343
A catalogue record of the book is available from the British Library.
Printed in the United States of America.
Contents
&nb
sp; Foreword
vii
Introduction
ix
Part I Workplace Techniques
1
Chapter 1
Mastering Your Mind—First Steps
3
Technique #1
E-mails
19
Technique #2
Meetings
27
Technique #3
Goals
33
Technique #4
Priorities
39
Technique #5
Planning
47
Technique #6
Communication
55
Technique #7
Creativity
63
Technique #8
Change
71
Technique #9
Mental Energy
79
Technique #10
Enhancing Sleep
85
Technique #11
Eating and Energy
93
Technique #12
Activity and Energy
99
Technique #13
Performance Breaks
103
Technique #14
Commuting
107
vi ● Contents
Technique #15
Emotional Balance
111
Technique #16
Work-Life Balance
117
Part II Mental Strategies
123
Strategy #1 Presence
125
Strategy #2 Patience
131
Strategy #3 Kindness
135
Strategy #4 Beginner’s Mind
139
Strategy #5 Acceptance
145
Strategy #6
Balance
149
Strategy #7
Joy
155
Strategy #8 Letting Go
161
Part III Foundational Practices
165
Chapter 2
Training Sharp Focus
167
Chapter 3
Training Open Awareness
183
Chapter 4
Mastering Your Life—Next Steps
197
Acknowledgments
213
Appendix: Self-Directed Training Resources
215
Notes
219
About the Authors
225
About The Potential Project
227
List of Illustrations
229
Index
231
Foreword to One Second Ahead
To be honest, I am probably the last person one might expect
to write a foreword to a book on mindfulness, but two years
ago, I had a series of profound insights and realizations that
changed my perspective in a significant way.
First, I realized my brain was full—full with all of the things associ-
ated with living a high-pressure, fast-paced, demanding life. Second, I
realized that I essentially had assumed that having a “full brain” was
unavoidable and that if I wanted to be a successful leader in one of the
world’s largest consulting, technology, and outsourcing firms, it was
simply part of the “package.”
However, I discovered another way of working and being that not
only freed up brain capacity but also made me more effective, more
creative, less stressed, and most probably more kind. These realizations
have inspired me to write this foreword.
Strange as it may sound, I don’t really like to “practice” mindfulness.
Sitting still for ten minutes a day is a stretch for me, but I have found
that if I do, the quality of my leadership, my work, and my private life
improves.
Let me take you back to where this all began for me. For a number
of years, I have led an extremely dedicated and high-performing SWAT
team located across Europe, Africa, and Latin America. This team is
a small but highly specialized group designed to lead and deliver our
most complex and challenging engagements for some of the largest
companies globally. We travel extensively, work very long hours, and
manage extremely complex business challenges with our most demand-
ing clients. It is great and rewarding work, but there can be a cost.
viii ● Foreword to One Second Ahead
When you add today’s “always-on” technology, constant data over-
load, and extreme time pressure to the work that we do, even the best,
brightest, most mentally strong and talented people are sometimes
unable to cope. Stress can be a debilitating illness, and a specific event
changed my perspective. I had not seen it coming, and I was stunned.
This drove me to search for tools for enhancing sustainable perfor-
mance, tools that could help my people and me do the work we love,
while performing at the highest level, but without sacrificing well-be-
ing and balance in life.
The word mindfulness kept coming up, but at first it seemed far too
“fluffy” and “soft” to me, and I had a belief that that bringing mindful-
ness into an organization could be close to a reputation suicide. There
would be skeptics who saw mindfulness as soft and flaky, and those
who would demand a “business case.” There would be the “wise ones”
who would not see the need to change. Above all, there would be the
action addicts who would equate the idea of slowing down with some
form of death.
By chance, I came in contact with Rasmus Hougaard and heard of
his global team of trainers and consultants and their impressive track
record of great results with large companies around the world. Rasmus
had spent years with researchers, business leaders, and mindfulness mas-
ters to create their program, and, contrary to my reservations, it spoke
directly to the business focus of a fast-paced organization like my own.
Working together, we designed a program tailored for my team and
our work environment. The results have been outstanding: 30 per-
cent increase in focus, 23 percent increase in effective prioritization,
25 percent decrease in unproductive multitasking, 30 percent increase
in sleep quality, 31 percent increased memory, and 19 percent decrease
in mental tiredness and stress, to mention a few.
It is a great pleasure for me to recommend this book to you. I hope
you will try out the work applications and mental strategies of mind-
fulness for yourself. They have made a huge difference in my work,
leadership, and private life, as well as for the people on my team. I am
convinced it can do the same for you.
Robert Stembridge,
Managing Director, Accenture Technology.
Introduction
It all started with a failure.
It was early 2005, and for the first time I had the opportunity to
introduce mindfulness into a corporation. I had already practiced
mindfulness for more than a decade and knew how it provided me
with the focus and clarity to be more effective in my work.
Now, for the first time, I had the opportunity to give the gift of
mindfulness to the staff and leaders of a division of a European profes-
sional services company.
For weeks I had plan
ned the day. I was ready. I was passionate. From
the morning up to lunch, I told stories, gave instructions, and put them
to the practice. I was excited and certain they would be too.
But I was wrong. Badly wrong. After lunch, I was ready to continue—
power packed and inspired. The group was not. They did not come
back from lunch.
That was a tough moment for me—but it became a pivotal day. I real-
ized how naive I had been, trying to bring something very personal into
a professional context. Clearly, I had not connected the dots between
mindfulness and work, between moment-by-moment awareness and suc-
cess in the office. Convinced of the benefits of combining mindfulness
and work life, I committed myself to finding a way to bridge the gap.
The book you are reading now is the result of that quest.
* * *
Work life has changed radically over the past few decades. People used
to be able to focus their full attention on each and every task. Now they
x ● Introduction
attempt to concentrate on work while dealing with a constant stream
of text messages, e-mails, phone calls, meetings, and deadlines. Faced
with a relentless flood of information and distractions, our brains try
to process everything at once. In other words, we try to multitask.
But researchers have shown that multitasking is the worst pos-
sible reaction to information overload. According to a McKinsey &
Company report, multitasking actually “makes human beings less pro-
ductive, less creative, and less able to make good decisions.” 1 In fact,
numerous studies have found that modern office life is transforming
competent professionals into frenzied underachievers. 2
This should not be too much of a surprise. Many of us are under
constant pressure, are always on, experience information overload, and
work in highly distracting environments. I call it the PAID reality.
P A I D
PRESSURE
ALWAYS INFORMATION DISTRACTED
ON
OVERLOAD
Figure I.1 The PAID reality.
As a result of the mind’s natural tendency to wander and the PAID
reality, you may not be able to pay attention long enough to read the
rest of this introduction. Most likely, before you get to the last page,
your mind will have wandered off to whatever you need to do next.
Nowadays, due to the PAID reality, we are gradually losing our ability
to manage our attention.
Are we destined to have minds that constantly wander, remain inat-